Signing up takes just a couple of minutes.

In addition to our contract, we need you to fill out a US Postal Service Form 1583 (see below) and file a Change of Address form with your local post office.

We’ll return your mail to you. Send us the address where you want us to ship your mail, plus the USPS Form 1583 cancellation confirmation code, which you should receive from your local post office.

Returning mail to you costs $30 per hour for postage fees and labor costs. We keep accepting your mail for 60 days from the cancellation date, and we send the mail to your new address weekly. After 60 days, we discard whatever mail that comes to us addressed to you.

Yes, we send it to you for 60 days from the cancellation date. See above for details.

As soon as you submit your Change of Address and Form 1583 paperwork and complete the payment process.

1. You give us information, such as your bank’s address, its routing number, and your account number.
2. We create a generic deposit slip with the numbers and upload it to the DMR portal.
3. When a check arrives, we scan and upload it to the secure Digital Mailroom web portal, and we stamp the physical check “Deposit Only.”
4. We print out a deposit slip and write in the check amount and other information.
5. We mail the slip and the check to your bank.

We mail the check to the bank immediately after we finish scanning it.

1. You give us information, such as your bank’s address, its routing number, and your account number.
2. When a check arrives, we scan and upload it to the secure Digital Mailroom web portal.
3. Once uploaded to the portal, the check is deposited into a holding account, and once cleared, is routed to your designated account.

Shipping fees vary based on the shipping address. We ship by US First Class Mail.

We don’t charge extra shipping fees.

We forward non-scannable mail – including packages, magazines, and bound materials – to the shipping address you designate during the signup process. We charge the shipping cost and a modest handling fee. For more information, see our pricing page.

Open a PDF of the form. The system fills in some of the blanks, and you fill in the rest. If you don’t have all of the information, contact us and we’ll provide it for you. When you’re done and ready to sign the form, have a notary public notarize your signature, either in person or online.

Only if you’re authorizing us as a receiving agent for multiple business entities. If you’re authorizing us as the receiving agent for one business entity, you fill out only one 1583 form.

Upload the 1583 form to the DMR portal. We’ll submit it to the appropriate post office.

US Postal Service First Class Mail.

We forward them to you.

Unfortunately, we don’t offer that service at this time.

No, we sort out junk mail and destroy it without scanning it.

We safely store the physical copies of your postal mail onsite for up to 30 days. During this time, you can have us pull it and ship it to you. After 30 days, we securely destroy the mail.

Within five business days from the time you submit a completed and notarized USPS Form 1583 and change of address.

Yes. The cost is $7 per user or recipient per month. For more information, see our pricing page.

See our pricing page for information about the number of recipients per plan.

No, we can ship only to your address. The fee is just $3 per package plus cost of shipping.

We ship all mail by US First Class Mail.

You can use a virtual address to:

• Give your company a highly professional image by establishing it in an impressive location – at a much lower cost than renting office space there.
• Expand your business into a market beyond your local area.
• Give yourself the freedom to travel and work anywhere.
• Protect your family’s privacy if you work from home.
• Have a professionally staffed mailroom handle your incoming mail.
• Comply with rules requiring a physical address rather than a PO box.

Yes. After you sign up for a virtual address, you can register it as your business address with your state’s Secretary of State. (It’s best if your physical and virtual addresses are in the same state.) If you’ve already registered a physical address, you can change it to the virtual address.

Yes, if your virtual address is in the same state as your residence address. Check with your local Department of Motor Vehicles (DMV), as different states have different rules and the rules can change.

No, they’re actual locations.

Yes. Contact us, and we’ll walk you through the process.

Yes. As long as the mail is sent to your address and department number, it will show up in the DMR portal.

Yes, you can.

Yes, these addresses are all indexed and searchable. You can register this address as your Google address.

You can see the list of all of our virtual addresses during the signup process.

Your new address will be one of the virtual addresses you select during the signup process.

We have offices throughout the world, but the US headquarters is in Irving, Texas.